Privacy Policy for 'The Mind Pilot' 

Effective Date: 24th July, 2023 

Thank you for visiting 'The Mind Pilot’ website. At 'The Mind Pilot,' we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully.  

1. Information We Collect: 

a. Personal Information: When you visit our website, we may collect certain personally identifiable information, such as your name, email address, contact number, and other information you choose to provide us voluntarily through contact forms or during the registration process. 

b. Non-Personal Information: We may also collect non-personal information, such as your browser type, device information, IP address, and other anonymous data automatically gathered through cookies and similar technologies. 

2. How We Use Your Information: 

a. Personal Information:

We may use your personal information to:

• Provide the services you request from us, including coaching sessions and communication via email or phone. 

• Send you newsletters, updates, and promotional materials related to 'The Mind Pilot' that we believe may be of interest to you (you can opt-out anytime). 

• Respond to your queries, feedback, or support requests. 

• Improve our website and services, as well as for internal business purposes. 

b. Non-Personal Information:

We use non-personal information to analyse website trends, administer the site, and track user engagement to enhance user experience.

3. How We Share Your Information: 

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services and improving our website. These providers are contractually obligated to keep your information confidential and secure and are not allowed to use it for any other purpose. 

b. Legal Compliance: We may disclose your information if required by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or respond to a government request. 

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. 

4. Legal Basis for Processing Personal Data: 

We will only process your personal data when we have a lawful basis to do so. The legal bases for processing your data may include:  

• Performance of a contract: Processing your data is necessary to fulfil our contractual obligations, such as providing life coaching services. 

• Consent: We may rely on your consent to process certain types of personal data, such as sending marketing communications. 

• Legitimate Interests: We may process your data when it is in our legitimate interests, and these interests do not override your rights. 

5. Data Security: 

We employ reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.   

6. Third-Party Links: 

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any personal information. 

7. Cookies and Similar Technologies: 
We use cookies and similar technologies on our website to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy [insert link to the Cookie Policy] 

8. Your Rights: 
You have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including: 

   - The right to access and obtain a copy of your personal data. 

   - The right to rectify inaccurate or incomplete data. 

   - The right to erasure (right to be forgotten) under certain circumstances. 

   - The right to restrict the processing of your data in certain situations. 

   - The right to data portability, allowing you to receive and transfer your data to another controller. 

   - The right to object to the processing of your data, including for direct marketing purposes. 

To exercise any of these rights, please contact us using the details provided in Section 10. 

9. Changes to the Privacy Policy: 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on this page, and the updated policy will be effective as of the date indicated. 

10. Contact Us: 

If you have any questions, concerns, or requests regarding this Privacy Policy or the practices of 'The Mind Pilot,' please contact us at: 

Email: kate@themindpilot.co.uk 

Phone: 07771 790 868 

By using 'The Mind Pilot' website or services, you agree to the terms of this Privacy Policy. Thank you for entrusting us with your personal information, and we assure you of our commitment to protecting your privacy.